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Re: Fwd: Account Recovery/ ID Verification



Sure. I can do this in about 1 hour, after I get off work. Would that be OK? > From: Bhavani <http://www.gmail.com/~bhavaniowl> > Date: Wed, 4 Jun 2025 17:49:30 -0500 > > I Just got this! I will follow the instructions! Is there anyway you could > sign in as me? > I wouldn’t want anything to go wrong 😑 for your sake.🥺 > > Bhavani > > > H: my-parents's--phone-number > C: my-mom's-cellphone-number > > ---------- Forwarded message --------- > From: <http://www.23andme.com/~customercare> > Date: Wed, Jun 4, 2025 at 9:37 AM > Subject: Re: Account Recovery/ ID Verification > To: Bhavani <http://www.gmail.com/~bhavaniowl> > > # Please type your reply above this line # > [image: 23andMe] <https://www.23andme.com/> > > Hello Bhavani, > > Your request has been updated below. Feel free to reply to this email with > any questions or additional comments. > > ------------------------------ > > *Cid, Jun 4, 2025, 8:37 AM PDT:* > Hello, > > This is another follow-up from the 23andMe Team. Per your request, I have > changed the account email address to http://www.gmail.com/~bhavaniowl. I would like to > mention I closed the empty demo account that was associated with > http://www.gmail.com/~bhavaniowl, as we are not able to associate multiple 23andMe > accounts with a single email address. You will receive an automated message > confirming this action. > > In order to confirm the new email address and set a new password, please > locate the email titled "23andMe Password Reset Request" in your inbox and > follow the instructions in this message. You may disregard the email titled > "Your 23andMe email address has been changed." > > Password reset messages expire one hour from the time they are sent. If you > are unable to reset the account password within this timeframe or you > receive an error message when attempting to reset your account password, > please request a new password reset message to be sent to your new account > email address (http://www.gmail.com/~bhavaniowl) by clicking the "Forgot your password" > link on the 23andMe Sign in page here: https://www.23andme.com/user/signin/. > Be sure you are locating the most recent password reset message in your > email inbox. > > If you would like to change the account email address in the future, you > can do so by updating the Settings from within the account. To access this > page, click on the profile name in the upper right-hand corner and select > Settings. Alternatively, visit the following URL: > https://you.23andme.com/user/ > > Additionally, I have updated the birthdate associated with your account > pursuant to our Terms of Service. > > I will await your reply confirming whether you are able to access your > account. > > Best regards, > > Cid > The 23andMe Team > This email is a service from 23andMe Customer Care. [ZV94R2-XWE1N]


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